Bookmakers Privacy Policy — Our Commitment to Protecting Your Information
Bookmakers Bangladesh places the highest importance on protecting the personal data of every user. This Privacy Policy clearly sets out what information we collect, how we use it, how it is stored, and what rights you have.
Last Updated: January 2026
What Information We Collect
Various types of information are collected when you register and use the bookmakers platform. This information is necessary to improve service quality and keep the user experience secure. We only collect what is needed — nothing more.
Account Information
Full name, date of birth, email address, mobile number, and password (stored in encrypted form). National ID information may also be requested for identity verification purposes.
Device & Browser Information
Information including IP address, browser type and version, operating system, device identifier, and screen resolution.
Payment Information
BKash or Nagad number, transaction amount (৳ BDT), date and time, deposit and withdrawal history. Full bank card numbers are never stored.
Usage Information
Time spent on the platform, pages visited, games played, betting history, and records of interactions with our support team.
What's in This Policy
- Details of Information Collected
- Purpose of Data Use
- Cookies & Tracking Policy
- Data Storage & Security
- Sharing with Third Parties
- User Rights
How Your Information Is Used
Bookmakers uses collected data only for specific, legitimate purposes. We never use your information for unauthorized ends. The primary purposes for which your data is used are detailed below:
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Account Management & Verification: To verify your identity, keep your account secure, and prevent unauthorized access.
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Transaction Processing: To process deposits and withdrawals securely and to maintain accurate financial records.
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Service Improvement: To analyze platform performance and enhance the user experience.
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Customer Support: To resolve your issues quickly and effectively, and to maintain a history of your support interactions.
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Relevant Offers: To analyze your preferences and usage patterns in order to send you relevant promotions and bonuses (you can turn this off at any time).
Learn About Cookies & Tracking Technologies
Bookmakers uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help improve platform functionality. We use cookies to remember your login session, save your language preferences, and maintain security.
Essential Cookies
Essential for the platform to function properly. Disabling these cookies will prevent you from using the service.
Analytics Cookies
Used to analyze platform usage and improve service quality.
Marketing Cookies
Used to show you relevant offers. You can manage these through your browser settings.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working correctly.
Manage Cookies
To manage cookies in your browser, go to the Privacy section in the Settings menu. The exact steps may vary depending on your browser.
- Open Browser Settings
- Go to Privacy & Security
- Manage Cookies
- Manage Your Preferences
Data Storage, Security & Third-Party Sharing
Data Storage & Security
Bookmakers stores all your information on secure servers using modern encryption technology. Data required for your account is retained for as long as your account remains active. Even after account closure, some information may be kept for a defined period to meet legal obligations.
- Advanced SSL encryption technology in use
- Data stored on secure cloud servers
- Regular Security Audits
- Passwords always stored in hashed form
Sharing Data with Third Parties
Bookmakers never sells your personal information or shares it with third parties for commercial purposes. However, data may be shared in the following limited circumstances:
- Payment Processors: To process transactions with authorized payment providers such as bKash and Nagad.
- Legal Obligations: To comply with Bangladeshi laws and regulatory authority requirements.
- Service Providers: With technology and security service providers, who operate under strict confidentiality agreements.
Your Rights Over Your Information
Bookmakers believes every user should have full control over their own data.
Right to Access Your Information
You can request to see what information bookmakers holds about you at any time. A copy of this data can be obtained through our Support team.
Right to Correct Information
If any of your information is incorrect or out of date, you can request a correction. Many details can be updated directly from your Account Settings.
Right to Erasure
After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
Right to Opt Out of Marketing
You can unsubscribe from promotional emails or SMS at any time. This can be done through your Account Settings or by contacting Support.
Data Portability
You may request a copy of your data in a portable, standard format. This service is available through our support team.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. Please contact our Support team to do so.
Policy Updates & How to Contact Us
Policy Update Rules
Bookmakers reserves the right to update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and the update date will be shown at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend checking this page regularly.
What You Can Do to Protect Your Data
Keeping your data safe is a shared responsibility. Use a strong password and never share it with anyone. Report any suspicious activity to us immediately. Exercise caution when logging into your account over public Wi-Fi.
Contact Support
If you have any questions about our Privacy Policy or wish to exercise your rights, please get in touch with us. Our support team is available 24/7 and ready to assist you in Bangla.
Support Email: privacy@bookmakers.im